Category: Menchy Privacy Policy

1. Overview
By opting in to SMS communications from Menchy Cleaning & Restoration Inc., you agree to the following Terms & Conditions. These terms apply when you agree to receive text messages from us, including service notifications and customer support communications. You can opt in by responding YES, and STOP to opt-out.

2. Data Collection
We gather your information when you sign up for our services. This includes your name, phone number, email address, mailing and service address, and insurance claim details. We may collect this information in person, over the phone, or through a third-party vendor.

3. Consent to Receive Messages
Customers can opt in to receive messages verbally either in person at their physical location or over a phone call if they contact the company. By providing your mobile number, you consent to receive SMS messages from Menchy Cleaning & Restoration Inc. Message and data rates may apply. Message frequency may vary based on user interaction and service updates. You can opt out at any time by replying NO or STOP. For assistance, text HELP.

4. Opting Out
You can opt out from receiving SMS messages at any time by replying “STOP” or “NO” to any message received. After opting out, you will no longer receive SMS messages from us. For assistance, text HELP.

5. Message Frequency & Data Rates
Message frequency may vary based on user interaction and service updates. Message data rates may apply depending on your mobile carrier plan. Menchy Cleaning & Restoration Inc. is not responsible for any charges incurred from SMS messaging.

6. Supported Carriers
Our SMS service is supported by most major carriers. However, the delivery of messages is subject to carrier availability and network conditions. We are not responsible for any delays or undelivered messages due to carrier issues.

7. Privacy & Data Security
Your privacy is important to us. We do not sell, rent, or share your mobile number with third parties for marketing purposes. Messages and data collected are used solely for providing our services. For more details, please refer to our Privacy Policy here.

8. Data Retention
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

9. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our SMS service after such changes constitutes acceptance of the revised terms.

10. Contact Information for questions or concerns regarding our SMS messaging service, you can contact us at:

Menchy Cleaning & Restoration Inc.
support@menchyrestoration.com
(646) 922-9572

By subscribing to our SMS service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Effective Date: February 7, 2025

Introduction

Menchy Cleaning & Restoration Inc. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you opt-in to receive SMS communications from us.

Information We Collect
When you opt-in to our SMS program, we may collect the following information:

Your phone number
Name (if provided)
Any preferences you share regarding SMS communications

How We Use Your Information
We use your information to send transactional SMS messages, provide customer support, improve our services and communication, and comply with legal and regulatory requirements.

SMS Opt-In and Consent
By providing your phone number and opting in, you consent to receive SMS messages from us. Message frequency may vary. Standard message and data rates may apply. Consent is not required as a condition of purchasing any goods or services. You may opt in by texting “START” or “YES”. For assistance, text HELP to (646) 922-9572.

Opt-Out and Data Removal
You may opt-out of receiving SMS messages at any time by replying with “STOP” or “NO” to any message you receive from us. Upon opting out, you will no longer receive SMS communications from us. For assistance, text HELP to (646) 922-9572.

Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. Only authorized personnel have access to your data, and we do not share your information with third parties without your consent.

Data Retention
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

Compliance & Audits
We conduct regular audits to ensure that your personal information is handled securely and in compliance with data protection laws. Our team reviews our policies and procedures to maintain the highest privacy and security standards.

Third-Party Sharing
We do not sell, rent, or share your phone number with third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in delivering SMS communications. Text messaging opt-in is excluded from information sharing with third parties.

Compliance with Laws
We comply with all applicable laws and regulations regarding SMS communications, including but not limited to the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Menchy Cleaning & Restoration Inc.
support@menchyrestoration.com
(646) 922-9572

By opting in to our SMS communications, you acknowledge that you have read and understood this Privacy Policy. You may refer to our Terms and Conditions for more information.