Menchy Cleaning & Restoration Inc. SMS Messaging Terms & Conditions
1. Overview
By opting in to SMS communications from Menchy Cleaning & Restoration Inc., you agree to the following Terms & Conditions. These terms apply when you agree to receive text messages from us, including service notifications and customer support communications. You can opt in by responding YES, and STOP to opt-out.
2. Data Collection
We gather your information when you sign up for our services. This includes your name, phone number, email address, mailing and service address, and insurance claim details. We may collect this information in person, over the phone, or through a third-party vendor.
3. Consent to Receive Messages
Customers can opt in to receive messages verbally either in person at their physical location or over a phone call if they contact the company. By providing your mobile number, you consent to receive SMS messages from Menchy Cleaning & Restoration Inc. Message and data rates may apply. Message frequency may vary based on user interaction and service updates. You can opt out at any time by replying NO or STOP. For assistance, text HELP.
4. Opting Out
You can opt out from receiving SMS messages at any time by replying “STOP” or “NO” to any message received. After opting out, you will no longer receive SMS messages from us. For assistance, text HELP.
5. Message Frequency & Data Rates
Message frequency may vary based on user interaction and service updates. Message data rates may apply depending on your mobile carrier plan. Menchy Cleaning & Restoration Inc. is not responsible for any charges incurred from SMS messaging.
6. Supported Carriers
Our SMS service is supported by most major carriers. However, the delivery of messages is subject to carrier availability and network conditions. We are not responsible for any delays or undelivered messages due to carrier issues.
7. Privacy & Data Security
Your privacy is important to us. We do not sell, rent, or share your mobile number with third parties for marketing purposes. Messages and data collected are used solely for providing our services. For more details, please refer to our Privacy Policy here.
8. Data Retention
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
9. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our SMS service after such changes constitutes acceptance of the revised terms.
10. Contact Information for questions or concerns regarding our SMS messaging service, you can contact us at:
Menchy Cleaning & Restoration Inc.
support@menchyrestoration.com
(646) 922-9572
By subscribing to our SMS service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Customer Feedback
“I just would like to say how great a job the technician did. He was courteous,efficient, clean and very helpful. All of your technician are excellent and he is justanother example of why I come back over and over again to your company when I need workdo”
- Fatin Alan
“I called Menchy and was able to get them to come out immediately at no additional charge,and they quoted me a price. Larry was my plumber, and let me say that he was great!”
- Moishe Rosenthal
“I have had magnificent service from a great plumbing expert. Thank goodness I now know Menchy the experience of fast action in response to my call for help and exquisite repair ofthe great problem in my house.”
- Alan Woods
“The service I received was great. It was a Sunday afternoon and the technician did everything that he could to try and help out. Excellent customer service skills and knowledge of different services! You rarely see someone come out to your home on”
- Alexey Koshi
“ Excellent team! Menchy helped us out when we needed them most. Holiday times we had a pipe burst in the 2nd floor bathroom. Menchy came out after hours and worked late to get the house cleanup up."
- Martin Gold