Menchy Cleaning & Restoration Inc. SMS Messaging Privacy Policy
Effective Date: February 7, 2025
Introduction
Menchy Cleaning & Restoration Inc. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you opt-in to receive SMS communications from us.
Information We Collect
When you opt-in to our SMS program, we may collect the following information:
Your phone number
Name (if provided)
Any preferences you share regarding SMS communications
How We Use Your Information
We use your information to send transactional SMS messages, provide customer support, improve our services and communication, and comply with legal and regulatory requirements.
SMS Opt-In and Consent
By providing your phone number and opting in, you consent to receive SMS messages from us. Message frequency may vary. Standard message and data rates may apply. Consent is not required as a condition of purchasing any goods or services. You may opt in by texting “START” or “YES”. For assistance, text HELP to (646) 922-9572.
Opt-Out and Data Removal
You may opt-out of receiving SMS messages at any time by replying with “STOP” or “NO” to any message you receive from us. Upon opting out, you will no longer receive SMS communications from us. For assistance, text HELP to (646) 922-9572.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. Only authorized personnel have access to your data, and we do not share your information with third parties without your consent.
Data Retention
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
Compliance & Audits
We conduct regular audits to ensure that your personal information is handled securely and in compliance with data protection laws. Our team reviews our policies and procedures to maintain the highest privacy and security standards.
Third-Party Sharing
We do not sell, rent, or share your phone number with third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in delivering SMS communications. Text messaging opt-in is excluded from information sharing with third parties.
Compliance with Laws
We comply with all applicable laws and regulations regarding SMS communications, including but not limited to the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Menchy Cleaning & Restoration Inc.
support@menchyrestoration.com
(646) 922-9572
By opting in to our SMS communications, you acknowledge that you have read and understood this Privacy Policy. You may refer to our Terms and Conditions for more information.
Customer Feedback
“I just would like to say how great a job the technician did. He was courteous,efficient, clean and very helpful. All of your technician are excellent and he is justanother example of why I come back over and over again to your company when I need workdo”
- Fatin Alan
“I called Menchy and was able to get them to come out immediately at no additional charge,and they quoted me a price. Larry was my plumber, and let me say that he was great!”
- Moishe Rosenthal
“I have had magnificent service from a great plumbing expert. Thank goodness I now know Menchy the experience of fast action in response to my call for help and exquisite repair ofthe great problem in my house.”
- Alan Woods
“The service I received was great. It was a Sunday afternoon and the technician did everything that he could to try and help out. Excellent customer service skills and knowledge of different services! You rarely see someone come out to your home on”
- Alexey Koshi
“ Excellent team! Menchy helped us out when we needed them most. Holiday times we had a pipe burst in the 2nd floor bathroom. Menchy came out after hours and worked late to get the house cleanup up."
- Martin Gold